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Customer Journey Mapping in 6 Steps

Customer Journey Mapping in 6 Steps

by Danny Peters | Apr 16, 2019 | All, Tips & Tricks, Top Article

The Milkymap tool has been based on a Customer Journey Mapping 6 step methodology developed by Danny Peters. Danny has been working in the field of Customer Experience Management for over 20 years and has become one of the most respected Customer Experience...

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