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The Business Case of Customer Experience Management in just 4 sentences

The Business Case of Customer Experience Management in just 4 sentences

by Manon van Poelwijk | Jul 16, 2020 | All, Customer Experience, Tips & Tricks

How can you convince number-focused stakeholders that Customer Experience Management (CXM) is the way to go when you don’t have the proof of CXM’s returns in your organisation yet? To make it easy, we’ve summarized the numbers from some prominent...

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