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The Power of Visualization in Service Design

The Power of Visualization in Service Design

Business professionals are only recently getting used to sketching and creating with their hands, activity often related to other design fields. The concept of drawing, creating mind maps and building prototypes with research insights is new to the business world, a paradigm that has been shifting through the implementation of design thinking methodologies.

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News

Tips & Tricks

Customer Journey Mapping in 6 Steps

Customer Journey Mapping in 6 Steps

The Milkymap tool has been based on a Customer Journey Mapping 6 step methodology developed by Danny Peters. Danny has been working in the field of Customer Experience Management for over 20 years and has become one of the most respected Customer Experience specialists in The Netherlands.

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Planet Customer

The Power of Visualization in Service Design

The Power of Visualization in Service Design

Business professionals are only recently getting used to sketching and creating with their hands, activity often related to other design fields. The concept of drawing, creating mind maps and building prototypes with research insights is new to the business world, a paradigm that has been shifting through the implementation of design thinking methodologies.

read more