Visualize your customer journeys

Design, share and improve your Customer Experience. Improve collaboration in your organization and build a business that is loved by every customer.

Use our customer journey mapping tool for free

SIMPLE to use

Create stunning Customer Journey Maps in minutes

The tool is simple to use, so not only the experts can make visualize Customer Experience, but also the less experienced mappers. Milkymap is straight forward, to-the-point, intuitive and has lots of design. Milkymap works for every sector and is intended for everyone.


Make your customers matter most

Customer Journey mapping has never been easier and more powerful – be a mapping master, share your insights, boost collaboration in your organization and aim for the highest customer satisfaction.


Indicate and visualize each touchpoint of the Customer Journey into detail, with text, satisfaction indicators, photos and more. Design impressive Customer Journey Maps within 4 minutes.


Use different templates and designs. Convert the Customer Journey Maps into stunning presentations in a few seconds. Adjust the presentation as you wish and present your findings with confidence.


Use different formats and add personal notes. Share the Customer Journey Maps with the rest of the company. Make your data easy to digest and enhance collaboration within your organization.


Analyze your data in-depth. Share knowledge and skills with the Milkymap community through gamification. Implement changes and improve each touchpoint as needed. Aim for the highest customer satisfaction and gratifying results.

What They’re Saying

Customer Testimonials

My compliments! I think it looks great and it feels very natural. The result after publishing to PDF can immediately be hung on a wall! Really, really cool!

Reep ver Loren van Thermaat

Kirkman Company

I am already Milkymapping. Nice interface, very fast, nice layout and it works great.

Rolf Wentink


Really loved what I saw today.Yes, I believe the late adopter/early mainstream beginning is a time and market segment that is ripe 😉 So proud of your progress!

Mike Wittenstein

Story Miners

Start today with turning data into a beautiful designed presentation

Start for free

Help your clients to offer the greatest customer journey, start by optimizing yours.

Request demo

We are always happy to walk you through a demo of Milkymap! Please contact us to learn more.