by Danny Peters | Jun 7, 2020 | All, Customer Journey Mapping, Planet Customer, Tips & Tricks
In an organisation with multiple Customer Journeys, it can be hard for a Customer Experience (CX) professional to pick one to get started with. Optimizing the right journey that has added value for your target group, can be done using the available resources, and fits...
by Danny Peters | Feb 24, 2020 | All, Planet Customer
Visualization tools serve a key purpose of communicating user data in the Design Thinking and Service Design field. We have talked to Customer Experience Managers and Service Designers and based on our own experience in the field, visualizations are made for different...
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