by Magali Bil | Feb 23, 2021 | All, Customer Experience, Milkymap News
At Milkymap, we believe customers should take center stage in every organization. Beginners or already more advanced, we want to offer everyone the right tools to navigate the world of customer experience. Today we’re announcing a partnership with Koos Service Design,...
by Danny Peters | Oct 3, 2020 | All, Milkymap News, Top Article
Milkymap Galaxy, our unique enterprise Customer Journey Management platform, is live! Data driven Customer Journey Management with the unique CX Life Cycle Model® and API data-connector in Milkymap Galaxy, the updated Milkymap platform especially for enterprises. As...
by Danny Peters | Jun 7, 2020 | All, Customer Experience, Customer Journey Mapping, Milkymap News, Tips & Tricks
A strong Customer Experience can provide a lot of added value for your organisation. By including emotions the right way, for example, experiences become more memorable for your customers. Therefore your brand can become more memorable through these experiences as...
by Danny Peters | Jan 11, 2020 | All, Milkymap News, Top Article
Platform targets data driven Customer Journey Design and brings Service Design, Customer Journey Mapping and Customer Experience Management together. In February 2019, Milkymap entered the market offering worldwide users a tool for Customer Journey Mapping. A...
by Danny Peters | Oct 16, 2018 | All, Milkymap News
Free and easy to use tool seeks to disrupt the market offer and get everyone mapping. A few months have passed since Milkymap first announced that it would be available to users worldwide. Many early bird subscribers who were eager to start improving their services,...
by Danny Peters | Oct 16, 2018 | All, Milkymap News
From VIP to Beta to Live After a whole year of building and programming came one of the most exciting days for Milkymap, the tool was ready to be used! And because we are obsessed with empathy and listening to the customer’s needs, the next step consisted in testing...
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