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Milkymap and Kirkman Company collaborate to assist customer-centric transformation

Milkymap and Kirkman Company collaborate to assist customer-centric transformation

by Magali Bil | Jul 22, 2021 | All, Milkymap News

An increasing number of organisations is working on developing their Customer Experience. This development brings a number of challenges surrounding subjects like data, culture, structure, methodology and tooling. Starting today, Milkymap and Kirkman Company will...
Launching our Galaxy 2.0 platform for Enterprises

Launching our Galaxy 2.0 platform for Enterprises

by Magali Bil | Apr 23, 2021 | All, Customer Experience, Customer Journey Mapping, Milkymap News

On April 19th, we launched our new and improved Customer Experience Management platform for enterprises. We’re extremely excited about enabling organisations to visualize, manage, and scale their CX through the updated Galaxy.  Benefits of the Galaxy, our Customer...
Milkymap en Koos Service Design join forces for superior Customer Experience

Milkymap en Koos Service Design join forces for superior Customer Experience

by Magali Bil | Feb 23, 2021 | All, Customer Experience, Milkymap News

At Milkymap, we believe customers should take center stage in every organization. Beginners or already more advanced, we want to offer everyone the right tools to navigate the world of customer experience. Today we’re announcing a partnership with Koos Service Design,...
Milkymap launches new platform for enterprises: Milkymap Galaxy

Milkymap launches new platform for enterprises: Milkymap Galaxy

by Danny Peters | Oct 3, 2020 | All, Milkymap News, Top Article

Milkymap Galaxy, our unique enterprise Customer Journey Management platform, is live! Data driven Customer Journey Management with the unique CX Life Cycle Model® and API data-connector in Milkymap Galaxy, the updated Milkymap platform especially for enterprises. As...
Mapping Customer Experience at 3 different levels

Mapping Customer Experience at 3 different levels

by Danny Peters | Jun 7, 2020 | All, Customer Experience, Customer Journey Mapping, Milkymap News, Tips & Tricks

A strong Customer Experience can provide a lot of added value for your organisation. By including emotions the right way, for example, experiences become more memorable for your customers. Therefore your brand can become more memorable through these experiences as...
Milkymap Gets Investment Boost and Acquires Consultancy Firm

Milkymap Gets Investment Boost and Acquires Consultancy Firm

by Danny Peters | Jan 11, 2020 | All, Milkymap News, Top Article

Platform targets data driven Customer Journey Design and brings Service Design, Customer Journey Mapping and Customer Experience Management together. In February 2019, Milkymap entered the market offering worldwide users a tool for Customer Journey Mapping. A...

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Recent Posts

  • Influencing customer-centric behaviour using scientific theory
  • Milkymap and Kirkman Company collaborate to assist customer-centric transformation
  • Combining remote and onsite working into hybrid CX
  • Ways to get NPS right in your organisation
  • Launching our Galaxy 2.0 platform for Enterprises

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